Welcome to our January newsletter. BES wish you all a prosperous 2019 and thank you for your continued support.
2019 will be an exciting time as suppliers bring out new and cutting edge products for the plumbing and heating industry. Watch this space as new products appear in our quarterly new product supplements which are produced to support our ever popular catalogue. All the leading brands from the plumbing and heating industry can be found in our extensive catalogue which means you can rely on quality to get your job done.
What’s more our current catalogue contains hundreds of lower prices following many reductions such as malleable iron, solenoids and electrofusion to name but a few, to find out more
Changes made to the current BES catalogue have been well received. These changes included;
- for the first time we featured colour product photographs for select items such as taps, showers and work wear clothing
- easier to read, overall sharper page format including new background shading
- new horizontal lines to help read prices across the page
- new page headers
One significant area that continues to grow is online ordering which is why we continue to develop our website. As BES managing director Sarah Meredith states
“We listen to all feedback which is why our website will always be continuously improving. Our team constantly update the site visually. Also behind the scenes the website continues to evolve. The ultimate aim is to make the user experience as easy as possible. Even very minor changes can make a big difference! It was a huge step for us to incorporate product images as well as line drawings, this shift to give customers the choice to choose their preferred imagery has proven very popular.”
At BES we constantly strive to maintain our high levels of customer service. Please let us know if there are areas that we can further improve.
As one of the UK’s leading independent plumbing and heating suppliers, BES have offered fantastic service for over 40 years and 2019 will be no different.
Our aim is to achieve same day despatch for every order received for next day delivery throughout the UK.
Sales office is open 5 days from 7.00 am till late plus Saturday mornings.
Don’t forget you can order 24/7 online. www.bes.co.uk