WEEE & waste battery regulations

Waste Electrical and Electronic Equipment (WEEE) Directive

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE thrown away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

  • Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

  • Many electrical items that are thrown away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

 

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

B.E.S Limited is obliged under these regulations to offer our consumers free take-back of their WEEE on a like-for-like basis when they buy a new electrical or electronic product from us.

For example, if a consumer bought a new power tool from us we would accept their old power tool back and prevent it going into a landfill site by disposing of it safely. Consumers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

Waste Batteries Regulations:

Under the Waste batteries Regulations BES Ltd offers a take back scheme for all portable waste batteries purchased from us. You can return your waste batteries to us at our collection point at our premises. (Please do not post)

Alternatively, you can find your local waste portable battery recycling facility by entering your post code on the website www.recylenow.co.uk

Most supermarkets and shops that sell batteries will have a collection bins for used batteries and some town halls, libraries, or schools may also have collection points. BES Ltd customers may find local facilities more accessible.

The aim is to recycle waste batteries and stop them ending up in landfills.


FAQs

Can I track my order?

We will send you an email when your order has been despatched. Your order will be available to track from 21:30 on the date of despatch. To receive delivery status on your phone follow the Notify me with updates via the link in the despatch email.

Items are missing from my delivery

Please check that all the parcels in the consignment are present. Your order should be accompanied with a despatch note which will list all the items to be delivered. If you are still missing items then please contact BES with your order number and details of the items missing for investigation.

If you collected your order direct from BES then please return to our warehouse for assistance.

Who does BES use as their couriers?

Depending on the size and/or weight of your order, BES will send your goods out via one of 2 couriers, UPS or Tuffnells.

What are my delivery options

BES offer 5 delivery options:

  • Next Working Day
  • Next Working Day (By 10.30AM)
  • Next Working Day (By 12PM)
  • Saturday
  • UPS Access Point™

UPS Access Point™ locations are convenient places that make picking up your parcel as simple as nipping to the local shop. You don't need to be around for us to deliver and the carefully selected locations mean you can collect at the evenings and weekends too.

Can I collect my order from BES?

Goods can be collected from 1 hour from placing your order from our centrally located Birmingham warehouse, B6 7JJ. For more information please follow the "Collect" link.