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Experience is EverythingExperience is Everything
Rating 4.71 Reviews 0000


What are your opening times?

Business Opening Times

Monday 7am–9:30pm

Tuesday 7am–9:30pm

Wednesday 7am–9:30pm

Thursday 7am–9:30pm

Friday 7am–9:30pm

Saturday 8:30am–12:30pm

Sunday 8:30am–12:30pm

Collection Point Opening Times

Monday 8am–8pm

Tuesday 8am–8pm

Wednesday 8am–8pm

Thursday 8am–8pm

Friday 8am–8pm

Saturday 8:30am–12:30pm

Sunday 8:30am–12:30pm

Can i track my order?

We will send you an email when your order has been despatched. Your order will be available to track from 21:30 on the date of despatch. To receive delivery status on your phone follow the Notify me with updates via the link in the despatch email.

Items are missing from my delivery!

Please check that all the parcels in the consignment are present. Your order should be accompanied with a despatch note which will list all the items to be delivered. If you are still missing items then please contact BES with your order number and details of the items missing for investigation.

If you collected your order direct from BES then please return to our warehouse for assistance.

What are my delivery options?

BES offer 5 delivery options:

  • Next Working Day
  • Next Working Day (By 10.30AM) 
  • Next Working Day (By 12PM)
  • Saturday
  • Sunday
  • Local Collection Point 

Local Collection Points are convenient places that make picking up your parcel as simple as nipping to the local shop. You don't need to be around for us to deliver and the carefully selected locations mean you can collect at the evenings and weekends too. 

Can I amend my order after placing it?

Please note that no changes are possible once your payment has been made. For speed once your order is placed it is processed immediately in the BES warehouse.

Who does BES use as their couriers?

Depending on the size and weight of your order BES will despatch your consignment with either DPD, Royal Mail or DX

Can I collect my order from BES?

Goods can be collected 30 minutes after placing your order from our centrally located Birmingham warehouse, B6 7JJ. For more information please Click Here