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Opening Times:

Tuesday 

Wednesday

Thursday

Sunday

Closed 

FAQs


What are your Christmas Bank Holiday closure dates?

Christmas Bank Holiday Closure

Friday 24th December to Tuesday 28th (5 days inclusive) also Saturday 1st, Sunday 2nd and Monday 3rd January 2022

Please note all orders placed after 3pm on 30th December will be despatched from BES on Tuesday 4th January 2022.


What COVID precautions are in place?

We would like to reassure visitors using the Click & Collect service that staff at BES follow social distance guidelines and wear face covering at all times. 

To safegaurd our staff and to be able to continue to offer this service, please do not use Click & Collect if:-

  • You are currently isolating, are in quarantine or have received a positive on inconclusive PCR test result. 
  • You have any of the following symptoms,
    • Continuous cough.
    • High temperature.
    • Loss of smell and taste.
  • If you have returned from a Red or Amber listed country or teritory within the last 10 days.

When I collect my order, where do I go?

Goods can be collected 1 hour from placing your order. Our collection point is located to the rear of our premises.

Get Directions

BES Ltd

Junction 6 Industrial Park

Electric Avenue

Birmingham

B6 7JJ

 


What do I need to bring with me?

Order Reference

Your order reference can be found on the order confirmation email.

Identification

The following forms of identification will be permitted when collecting your order from BES.

Debit/Credit Card Payment

  The card you used to purchase your order.

Photo ID

  Such as a Driving Licence or Passport (the name must match the name used during section on the order).

Company I.D

  Some form of proof of employment for the business you are collecting for.


How long will BES hold my order for?

Your order will be held for 5 working days